Safety, Licences, Insurance
Adventure Expeditions works hard to ensure that expeditions are as safe as possible without taking away from the unique experience of participants being self-sufficient in remote and beautiful places. We are firm believers in the benefits that these experiences can bring and are proud of the balance that we achieve in managing participants' safety.
Instructors and Qualifications
All instructors hold the Summer Mountain Leader (ML) Award as a minimum, with trainees working towards assessment supervised by qualified MLs. All instructors are personally known to Adventure Expeditions and have a diverse base of experience and expertise. Many of our instructors hold higher qualifications (as detailed below) and are among the top of their profession in the UK.
The quality of our instructors ensures an exceptional balance between safety and adventure: participants benefit from high quality training that comes from direct experience.
Summer Mountain Leader (ML): An instructor who can lead groups hill-walking anywhere in the UK under Summer conditions;
Winter Mountain Leader (WML): An instructor who can lead groups hill-walking anywhere in the UK under Summer and Winter conditions;
International Mountain Leader (IML): An instructor who can lead groups worldwide on non-glaciated terrain. The IML is a legal requirement for anyone leading groups in France, Switzerland and Italy and is recommended for working worldwide. All Adventure Expeditions instructors working on expeditions overseas hold this qualification.
Mountaineering Instructor (MIA/MIC): The MIA is the highest award for working with groups in the UK in summer conditions. An MIA can take people hill-walking, scrambling, multi-pitch rock climbing and use ropes and technical equipment. An MIA can train and assess MLs and act as technical experts for groups and organisations. They are considered as the top of their profession in the UK. MIC can do all of this in Winter as well as Summer.
For further details please click here. All of these awards are National Governing Body (NGB) awards and have a recognised remit and standards of good practice that our instructors adhere to.
Adventure Expeditions is licensed to provide trekking and mountaineering activities by the Adventure Activities Licensing Service, part of HSE. Details can be confirmed by calling AALS on telephone number: 02920 755715 or visiting their website www.aals.org.uk. Adventure Expeditions is registered under no. L10956/R1878.
DofE Approved Activity Provider (AAP)
Adventure Expeditions is licensed by the DofE as an Approved Activity Provider (AAP). This shows that we have met the DofE's criteria and you can be assured that completing an expedition with us can officially count towards your Award. For more details visit the DofE website.
Criminal Records Bureau (CRB) / Disclosure & Barring Service (DBS) - Enhanced Checks
As part of our Child Protection Policy, all instructors have Enhanced Criminal Records Bureau checks that are repeated every three years. Please see our full Safeguarding and Child Protection Policy here for more details.
We hold the LOtC Quality Badge which is awarded by the Council for Learning Outside the Classroom. This Quality Badge gives reassurance that we have given thought and provided structure to the programmes that we deliver in order to maximise learning opportunities for participants. The Badge combines the essential elements of provision – learning and safety – into one easily recognisable and trusted accreditation scheme for all types of learning outside the classroom provider organisation.
AAIAC Adventure Mark
The Adventure Mark is a non-statutory safety scheme devised by the Adventure Activity Industry Advisory Committee for providers of adventurous activities. As a holder of the Adventure Mark, Adventure Expeditions has demonstrated that we manage the potential risks of the adventurous activities that we undertake. As part of achieving the Mark, we have been inspected and found to meet the AAIAC Provider Accreditation standards which define "good practice" in the adventure activity industry. For more information, please see the Adventure Mark website here.
We are fully insured to carry out expedition activities and all programmes, courses and technical advice that we offer through our policies with AIM. Our policy covers our public liability up to £10,000,000, well above the required minimum of £5,000,000 so we hope that this offers you some peace of mind that we take our insurance responsibilities seriously, alongside all of our robust policies and procedures. Because a lot of our courses, programmes and expeditions require advance booking of instructors, staff, accommodation and complex logistics, we will not be able to offer a refund if you cannot attend or complete your expedition - therefore we strongly recommend that you take out insurance to cover cancellation and curtailment. Further details are provided in the Booking Terms and Conditions for each programme that you book and are found at the top of each Booking Form - you will need to confirm that you have read these in order for your Booking Form to be submitted. We also hold insurance under the Package Travel Regulations - it is a legal requirement to be insured to protect you, the client, if we arrange more than one element of a package for you (e.g. equipment provision, equipment hire, instructional or guiding services, accommodation, transport, etc) - these Regs apply BOTH in the UK and Overseas. Our insurance policy covers you comprehensively under the Package Travel Regulations in case of error or insolvency on behalf of any third parties involved in your programme.
Where appropriate, our instructors are members of the professional associations for the qualifications that they hold. For example, Cat is a member of BAIML - British Association of Mountaineering Instructors and AMI - Association of Mountaineering Instructors. We encourage all MLs to be members of MLTA.
Members are bound by the professional code of conduct of these associations and Adventure Expeditions instructors are required to work within the remit of the awards they hold as set out by Mountain Leader Training.
ery thWe are fully committed to protecting your data and treating it securely and confidentially. All data and child protection information is stored and handled in line with Data Protection Act 1998 principles. Information is:
- processed for limited purposes;
- adequate, relevant and not excessive;
- kept no longer than necessary;
- processed in accordance with the data subject’s rights;
For a copy of our Data Protection Policy, please click here.
Adventure Expeditions is registered with the Information Commissioner’s Office and appears on the Register of Data Controllers under registration reference: A1023803.
First Aid knowledge is an important part of what we do - for both leaders and participants. All of our instructors have undertaken first aid training that is relevant to the expedition environment and working in the outdoors in often challenging conditions. First Aid certificates are updated at least every three years to keep up to date with the latest developments and information. Participants taking part in DofE expeditions, winter courses and overseas expeditions are encouraged to take part in first aid courses to add to their depth of knowledge and meet the demands of the terrain that they will be travelling through. Our DofE pre-expedition training sessions include basic first aid including improvising in the outdoors, emergency procedures and having a process to respond to challenging situations. The Training section of our website contains more information on First Aid along with details of the courses that we run for both leaders and participants.
In order for groups to complete their DofE Expedition they need to be self sufficient, completing the route without any outside assistance. This means that during their qualifying expedition groups will need to be supervised remotely. Qualifications alone do not testify the ability to manage remote supervision. It is our depth of experience and expertise in this field that allow Adventure Expeditions to carry out remote supervision, ensuring that groups get the most from their DofE expedition. This allows them to develop independence, whilst maintaining the highest safety standards. For more details, please download our remote supervision information leaflet.
Quality Assurance and Complaints
We want you to have the best possible experience with us and act on all feedback received to improve what we do - the quality of our programmes matters to us and your feedback is much appreciated.
Should you wish to make a complaint, a full outline of who to contact and our internal processes for dealing with your complaint are outlined in our Complaints Procedure - for a copy, please click here.